Terms and Conditions

No Guarantees As To Results

​As set forth more fully in the Disclaimer, you agree that Healing Naturally With Stasia and Stasia Petralia has not made any guarantees about the results of taking any action, whether recommended on this Website or not. Healing Naturally With Stasia and Stasia Petralia provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of Healing Naturally With Stasia and Stasia Petralia .

You also recognize that prior results do not guarantee a similar outcome.  Thus, the results obtained by others – whether clients of Healing Naturally With Stasia and Stasia Petralia or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

Email And Other Electronic Communications

Visiting the Website or sending emails to the Business constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Business . Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

Use Of Communication Services

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Business has no obligation to monitor the Communication Services. However, the Business reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Business reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

The Business reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Business’s sole discretion.

Always use caution when giving out any personally identifying information about yourself in any Communication Service. The Business does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Business specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized the Business spokespersons, and their views do not necessarily reflect those of the Business.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided To The Website

The Business does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to any Website or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting the Business, our affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. The Business is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Business’s sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Links To Third Party Websites And Services

The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Business and the Business is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Business is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Business of the Website or any association with its operators.

Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Business may share such information and data with any third party with whom the Business has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.

Use of Paid Courses, Programs, and Associated Material

The Business from time-to-time provides various courses, programs, and associated material for sale on this Website. The Business grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Business.

By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.

Use Of Free Downloadable Content

The Business provides various resources on this Website, which users may access by providing an e-mail address. The Business grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided in exchange for an email address (the “Free Content”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Free Content in any manner.

By downloading the Free Content, you agree that the Free Content you download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Business.

By downloading the Free Content, you further agree that you shall not create any derivative work based upon the Free Content and you shall not offer any competing products or services based upon any information contained in the Free Content.

No Refunds

Regarding services provided, all sales are final, and the Business does not offer any money-back guarantees. If you cancel or reschedule a session less than 48 hours in advance your forfeit the fee for that session. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances.

No Warranties

THE BUSINESS MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE BUSINESS FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE BUSINESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

YOU AGREE TO ABSOLVE THE BUSINESS OF ANY AND ALL LIABILITY OR LOSS THAT YOU OR ANY PERSON OR ENTITY ASSOCIATED WITH YOU MAY SUFFER OR INCUR AS A RESULT OF USE OF THE INFORMATION CONTAINED ON THIS WEBSITE AND/OR THE RESOURCES YOU MAY DOWNLOAD FROM THIS WEBSITE.  YOU AGREE THAT THE BUSINESS SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES FOR USE OF THIS WEBSITE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE BUSINESS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME.

THE BUSINESS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE BUSINESS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE BUSINESS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE BUSINESS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Arbitration

​You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to this Website, the Business, any and all contracts you enter into with the Business, and any and all of the Business’s products and services.

To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration to occur in Brisbane, QLD, Australia. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Business. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.

International Users

The Service is controlled, operated and administered by the Business from our offices within Brisbane, QLD, Australia. If you access the Service from a location outside Australia, you are responsible for compliance with all local laws. You agree that you will not use the Business Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless the Business, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Business reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Business in asserting any available defenses.

Termination And Access Restriction

The Business reserves the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, and you hereby consent to resolve any and all disputes arising under or related to this Website or the Terms and conditions pursuant to the Arbitration Clause above. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

No Joint Venture Or Other Relationship​

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Business as a result of this agreement or use of the Website. The Business’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Business’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by the Business with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Entire Agreement​

Unless otherwise specified herein, this agreement, along with the Privacy Policy and Disclaimer, constitutes the entire agreement between the user and the Business with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and the Business with respect to the Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Terms and Conditions for Naturopathic consults

Naturopathic medicine is when diseases are prevented or treated by natural means. Patients are treated holistically by Naturopaths, and the patients physical, mental and emotional aspects are taken into consideration with naturopathic treatment. Naturopaths use a number of different approaches such as dietary and lifestyle changes, herbs, nutritional supplements, and homeopathic remedies. These different approaches generally stimulate the body’s inherent healing capacity through the use of these natural medicines.

Naturopathic medicines are generally considered safe and free of side effects. Rarely, negative reactions to these natural medicines can occur, such as an aggravation of pre-existing symptoms or an allergic reaction to a herb. For a short period of time, I understand that I may experience worsening of symptoms or even new symptoms – this is called a healing crisis. Although unlikely, this is generally considered positive and shows the body is detoxifying and making a positive improvement.

In treating some conditions such as in pregnancy, diabetes, heart disease and liver disease, natural medicines should be used with caution. It is very important you immediately inform your naturopathic practitioner of any disease process you are suffering from, or if you are pregnant, suspect that you may be pregnant or you are breastfeeding.

You understand that the interactions between prescribed drugs and herbs are not yet well known, and while unlikely, could experience a reduction or increase in the effect of other medications or have an adverse reaction. If you are taking prescribed medication/s and/or receiving other therapies – please advise your doctor of what supplements and treatments you may be receiving. Do not cease or alter medication without advising the prescribing practitioner. This includes counselling and psychological therapies.

You realise that physical examination, which may or may not be necessary or crucial in my health assessment, is not possible during an online consultation.

By becoming a client of Stasia Petralia and Healing Naturally With Stasia, You consent for Stasia Petralia and Healing Naturally With Stasia to collect and store Your personal information as part of Your case file. Your health information will be collected only as necessary for the proper and effective treatment of Your condition. This information will be treated with strict confidence, and unless legally obliged to do so, the information will not be released to a third party without Your written permission.

You understand that alternative care is a compliment and not a substitute to routine medical care, including dental care. You understand that your own participation is essential in helping YOUR health. This includes but is not limited to providing YOURSELF with a nourishing diet, appropriate hygienic, psychological, physical, emotional, social, spiritual, mental, and routine medical care for YOURSELF as well as YOUR family. You also acknowledge that Your Naturopath is only Your guide on your healing journey. You  must be prepared to make appropriate changes and implement the health care plan that is prescribed to YOU, in order for Naturopathic treatment to be successful. Compliance with instruction is vital, dietary and lifestyle changes that are recommended are important – supplementation alone is rarely enough. YOU understand that if You do not take the herbal supplements and natural medication your naturopath suggests You take, for as long as You should take them for, that You will not get the full benefits of being treated with Naturopathy.

Medical Disclaimer for Hypnosis, Neuro Linguistic Programing (NLP) and TimeLine Therapy

Where Stasia Petralia and or Healing Naturally With Stasia provides hypnosis, NLP and or Timeline Therapy in person or via Distance through  Zoom, phone or other:

Terms and Conditions for payment of all consult types

Payment Times

Payments for all types of consults are required to be paid in full either at time of sent invoice, three working days prior to 1st appointment or At time of Booking (whatever is specified on the invoice). Direct deposit is preferred however I can take online credit card payments through Paypal/Stripe.

Please NOTE: Bank transfer, Credit Card and PayPal available for payment.

Supplements, Herbal Medicine, Flower essences and Testing are an additional extra and are due on day of consult at end of consult. Products will be mailed to your address via post (postage & packing charges apply)

Client intake forms for consults need to be filled out and returned at least 3 working days before consult. If they are not returned to me via email, then appointment will be cancelled until the forms are complete and sent to me via email. A rescheduling of appointment will happen at a time convenient for both of us.

These forms are emailed out to client after payment of consult. The health history form is available online.

Postponements, change of appointments or cancellation

Rescheduling Policy

It is a requirement that you provide me with a minimum 48 hour notice of change of appointment.

If you are unable to keep the appointment, please reschedule by contacting me via phone, or email, at least 48 hours before appointment. We will work together on a suitable time and date for your appointment. 

• Changing the appointment date

If wanting a change of appointment and there is 48 hours or more time before that appointment, one change of date/time is fine. – Just call / txt / Email and let me know with more than 48 hours notice.

Rescheduling of the same appointment several times (3 or more) in a row will incur a $50 rescheduling fee.

Should I need to reschedule, you will be notified ASAP and another appointment will be worked on together.

I understand emergencies can happen and take everyone’s case individually at my own discretion.

Cancellation Policy

I understand that there are times when you are unable to make your appointment, so to make it fair on everybody, please make note of the following:

• Missed appointment/Late cancellation/ “no shows”, change of mind, no one home, “forgot”, not given correct phone number or Skype account, no answer or not taking phone or Zoom call, ect.

The standard full fee will apply.

Any fees I get charged for refunds through the online Stripe/Bank fees will be passed on to you and subtracted from the refund given back within the already mentioned time frames. There is also an admin fee of $200 that will be charged for refunds.

I understand emergencies can happen and take everyone’s case individually at my own discretion.

Refunds are not given on services already performed or when a package / program / coaching / consult block has been started, or less than 48 hours before 1st appointment, or more than 6 days from payment date.

Package deals– if it has been started, or is 48 hours or less until appointment time no refunds are possible. If it has not been started AND it is more than 48 hours from appointment time, a refund is possible (minus any bank fees or payment system fees). If there were any fees charged from the online payment systems or from my bank, then you are to pay these fees and these fees will be deducted from the refund. There is also an admin fee of $200 that will be deducted from the refund.

All refunds are put back onto the same card using the same system they were paid for on.

Refunds are not given on services already performed or when a package / program / consult block has been started, or less than 48 hours before 1st appointment, or more than 6 days from payment date.

Refunds of booking fees are not given. Bookings can be rescheduled.

BOOKINGS AND BOOKING FEES

A non-refundable booking fee of $50 is required to secure your consultation. (this booking fee will be deducted off the full price of the naturopathic package or consult when your invoice gets sent though, which will need to be paid 72 hours (3 days) before your appointment) Appointments can be rescheduled, but this fee will be retained in the event of ‘no shows’ or when cancelling with less than 48 hrs notice. By booking via this site, you acknowledge our Ts & Cs, Privacy & Cancellation Policies and give Informed Consent for Treatment

Metabolic Balance

Metabolic Balance Package – No refunds or part refunds are given back on this package.

NOTE – Payment plans for Metabolic Balance MUST be FULLY PAID before starting the Metabolic Balance Wellness & Weight Management Nutritional Dietary Counseling Programme.

Payment is due upon invoice and prior to initial consultation, and can be made by direct deposit (preferred) or EFTPOS (credit only) or PayPal

Please NOTE: There are no credit card surcharges

Cancellation policy of Metabolic Balance Package

*Please note that if you decide to not continue the programme no refund is given*

Life sometimes gets in the way. If you are unable to attend your appointment we request that you provide 48 hours notice so that someone else may use that time. If 48 hours notice is not provided you may forfeit that consultation

Distance Consults

All appointments will be conducted via Zoom video and or Zoom audio.

Terms and Conditions of all Programs / Consults / Package Deals / Wellness Programs

All Appointments of Package Deals must be used up within The time allocated for that specific Package. The package date started will be the date of the 1st consult.

No swapping out of therapies for other people – Therapies cannot be passed on to others. Remainder of packages cannot be passed on to others or swapped with other people.

Cancellation of part or any of the package or program means forfeiture of rest of therapies that are left if unused. Forfeiture of therapies means no refunds or exchanges of money nor therapies.

If any of the therapies are unused within the package time period, then rest of therapy package / program expires and forfeiture of rest of therapies. No refunds are available.

The price of the wellness programs and packages covers Stasia Petralia and Healing Naturally With Stasia’s time, research, expertise, skills and knowledge. Although health improvement is typical when wellness plans and tasks are followed, diet and lifestyle changes are made, and supplements are taken according to the wellness plan, there are always exceptions and results are not guaranteed. Therefore there are no refunds for Wellness Packages / Package Deals / Programs / Consults at any time.

Programs / Consults / Package deals do not include the cost of any tests, vitamins, minerals, supplements, herbs, herbal teas and flower essences and postage of these items (Unless stated on Program / Consults / coaching / package deal pages) – these are extra and payment is to be made at end of consult where they were ordered. These supplements/herbals will be mailed out to the client and postage is to be paid by the client.

Shipping

• Postage and shipping is paid for by client unless stated on product page.
• Orders will be sent out within 3 business days of consult (usually same day) and you will receive them within 3-7 business days (if in Australia, longer if overseas) after that. Australia Post will deliver via signature delivery.
• I mostly use an online therapeutic pharmacy for supplements and its easy to sign up for (I can help you during the consult) where you can then order your prescriptions and postage is usually within 3 business days.
• Virtual products  such as E-books, or programs or courses will be made available within 24 hours of purchase.

Return & Refund Policy (specific to physical goods such as crystals, cards, books)

If you are not entirely satisfied with your purchase, we are here to help.

• Returns  – You have 14 calendar days to return a physical item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it, in unopened packaging.
• Your item must be in the original unopened packaging.
• Your item needs to have the receipt or proof of purchase.
• Refunds – Once we receive your item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
• Shipping – You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping/cost of shipping your product originally to you will be deducted from your refund.

• There are no returns on virtual items
• There are no returns on any herbal medicines, supplements, nutritional supplements, vitamins or minerals, herbal creams, balms, sprays, perfumes or flower essences due to TGA safety laws. It is illegal for us to resell these once they are in public possession, no matter if they have been opened or not.
• There are no returns for services already used.

Shipping Returns

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are nonrefundable.

Stasia Petralia is a Qualified and Registered Naturopath with the CMA (Complementary Medicine Association) membership number 1955. Stasia has insurance with AON Insurance – Policy Number LPS 019843889. Stasia Petralia is also a Qualified Certified Master Practitioner & Trainer of Neuro Linguistic Programming (NLP), Master & Trainer Hypnotherapist, Master & Trainer Time Line Therapist and Master & Trainer NLP Coach and registered with the American board of NLP, Hypnotherapy and Time Line Therapy(R).

ALL of the above terms and conditions, disclaimers and privacy policy found on this website are governed by the laws in force in Brisbane, Queensland, Australia and you submit to the non-exclusive jurisdiction of the courts of Brisbane, Queensland, Australia and any courts which may hear appeals from those courts in respect of any proceedings in connection with these terms and conditions or this website.

Changes to Terms

The Business reserves the right, in its sole discretion, to change the Terms under which the Website is offered. The most current version of the Terms will supersede all previous versions. The Business encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

The Business welcomes your questions or comments regarding the Terms:

Healing Naturally With Stasia

Email Address: [email protected]

Effective as of August 8, 2022